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Welcome to Billet Lane Medical Practice

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

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We understand you maybe having trouble reaching us by phone, we are sorry if this is causing you any inconvenience. We would like to inform you our phone number remains the same but we are currently using mobile phones, this is due to us having to relocate, which means we do not have the call waiting service. If you can please bare with us and continue to call the number even if the phone line cuts off. We encourage you to use other means of communication if necessary.



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Privacy Notice

Privacy statement – General Data Protection Regulation 2018

In the National Health Service (NHS), we aim to provide you with the highest quality healthcare. To do this we must keep information about you, your health and the care we have provided to you or plan to provide to you. This privacy statement provides a summary of how we use your information.

The General Data Protection Regulation (GDPR) 2018 controls how your personal information is used by organisations, businesses or the government. Billet Lane Medical Practice is defined as a ‘data controller’ of personal information. We collect information to help us provide and manage healthcare to our patients.

GDPR and Privacy.

Read the practice’s updates to our privacy and information governance policies. These cover our commitment to patient data security and the General Data Protection Regulation 2018 that comes into effect from 25/05/2018 across the EU.

The lawful bases for processing your data is set out in Article 6 of the GDPR. The following basis is applied whenever we process personal data:

(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.

What kind of personal information does the practice collect?

  • Name, address, date of birth, NHS number and next of kin
  • Details of diagnosis, treatment and hospital visits
  • Allergies and health conditions

This information is retained during your lifetime.

Why we collect information about you

The people who care for you use your information and records to:

  • provide a good basis for all health decisions made by you and your care professionals
  • allow you to work with those providing care
  • make sure your care is safe and effective
  • work effectively with those providing you with care

Others in the NHS may also need to use records about you to:

  • check the quality of care (called clinical audit)
  • collect data regarding public health matters
  • ensure NHS funding is being allocated appropriately
  • help investigate any concerns or complaints you may have about your health care

With your explicit consent only, others in the NHS may also need to use records about you to:

  • teach healthcare workers
  • help with research

Information sharing with non-NHS organisations

For your benefit we may need to share information from your health records with non-NHS organisations from whom you are also receiving direct care, such as social services or private healthcare organisations. We may also need to share your information, such as blood test results, for direct care processing purposes by a non-NHS organisation under an agreement with the practice. We will always seek your permission to share your information with organisations for purposes other than your direct care. However, in exceptional situations we may need to share information without your permission if:

  • it is in the public interest – for example, there is a risk of death or serious harm
  • there is a legal need to share it – for example, to protect a child under the Children Act 1989
  • a court order tells us that we must share it
  • there is a legitimate enquiry from the police under the Data Protection Act (1998) for information related to a serious crime.

You have the right to withdraw and refuse consent to information sharing at any time, but note that not sharing your information may affect the quality and safety of the care you receive. For further information please contact the Data Protection Officer or Caldicott Guardian using the details below.

How do I access information recorded about me?

Under the General Data Protection Regulation, individuals have the legal right to access information that is held about them by an organisation. If you have undergone medical treatment at Billet Lane Medical Practice you have the right to access your information.

You have the right of objection if you feel your information has been processed incorrectly. You have the right to access your record and to have inaccurate data corrected. The retention period for records is during a patient’s lifetime. Patients have the right to lodge a complaint with the Information Commissioners Office (ICO) if you have a concern about Billet Lane Medical Practice's information rights practices.


For further information please contact:

Data protection officer

Dr Olumuyiwa Jegede

Billet Lane Medical Practice

58b Billet Lane



RM11 1XA

Tel: 01708 442377

Caldicott Guardian
Dr Olumuyiwa Jegede

Billet Lane Medical Practice

58b Billet Lane



RM11 1XA

Tel: 01708 442377

Data Controller
Billet Lane Medical Practice

GP Practice Privacy Policy

ACR project for patients with diabetes (and/or other conditions)


The data is being processed for the purpose of delivery of a programme, sponsored by NHS Digital, to monitor urine for indications of chronic kidney disease (CKD) which is recommended to be undertaken annually for patients at risk of chronic kidney disease e.g., patients living with diabetes. The programme enables patients to test their kidney function from home. We will share your contact details with to enable them to contact you and send you a test kit.  This will help identify patients at risk of kidney disease and help us agree any early interventions that can be put in place for the benefit of your care. will only use your data for the purposes of delivering their service to you. If you do not wish to receive a home test kit from we will continue to manage your care within the Practice. are required to hold data we send them in line with retention periods outlined in the Records Management code of Practice for Health and Social Care. Further information about this is available at:

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